Terms & Conditions

Terms and Conditions

Welcome to obd2australia!

These terms and conditions outline the rules and regulations for the use of OBD2 Australia ‘s Website and products, located at https://obd2australia.com.au/. By completing a purchase, a buyer agrees to all the Terms and Conditions mentioned here.

By accessing this website and or completing a purchase we assume you accept these terms and conditions. Do not continue to use OBD2Australia if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing OBD2 Australia, you agreed to use cookies in agreement with the OBD2 Australia’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.


Unless otherwise stated, OBD2 Australia and/or its licensors own the intellectual property rights for all material on obd2australia. All intellectual property rights are reserved. You may access this from obd2australia for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from obd2australia
  • Sell, rent or sub-license material from obd2australia
  • Reproduce, duplicate or copy material from obd2australia
  • Redistribute content from obd2australia

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. OBD2 Australia does not filter, edit, publish or review Comments & Reviews prior to their presence on the website. Comments do not reflect the views and opinions of OBD2 Australia ,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, OBD2 Australia shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

OBD2 Australia reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant OBD2 Australia a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Delivery and ownership of the goods

We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. OBD2 Australia does not accept any liability for loss or damage suffered by anyone as a result of any such delays.

The date of dispatch listed on the Website is the estimated date of dispatch as is reasonably estimated by OBD2 Australia. Where scheduled dispatch of a Product is delayed by more than one week, Customers will be notified by e-mail via the e- mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund or store credit at any time prior to dispatch of the Product(s).

Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.

OBD2 Australia is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by OBD2 Australia (as notified to the Customer) in relation to date and time of delivery. OBD2 Australia shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.

Faulty or damaged goods

OBD2 Australia will repair, troubleshoot, replace or refund faulty or damaged products in accordance with the Your rights under the Australian Consumer Law.

Use of items

OBD2 Australia will not be responsible for any misuse of products that are outside of their control. We sell a number of technique products that require understanding to use and with a wide range of vehicles covered there are many variables outside of our control. OBD2 Australia will not be responsible for any damage caused to any equipment that our products are used on.

Returns & Refunds

OBD2 Australia will refund the full purchase price or replace the product if it is proven to be faulty and that the buyer has sent clear and sufficient video and photo proof showing that it is. If the item is sent back without this proof it will need to be returned in as new condition, and a 10% restocking fee will be deducted from the refund. OBD2 Australia will advise troubleshooting when necessary, and if a customer refuses to troubleshoot, a 10% restocking fee will apply on your refund if returned. Only when troubleshooting measures are exhausted and when the item is proven to be faulty will a full refund be issued. 

Note that refunds for returns due to change of mind or incorrect/incompatible item ordered (without or against OBD2 Australia advise) will be charged a 10% restocking fee (which will be deducted from the refundable amount)(shipping at your cost; refused orders will be charged $12 on top of the 10% restocking fee). In these cases when expedited shipping is chosen for an order, the shipping cost will not be refunded and the 10% restocking fee will be deducted from the product purchase price on top of the expedited shipping cost.

Exchanges are allowed only within a week after an item is purchased (shipping at your cost), and they must be returned in good condition (item and packaging). A 10% restocking fee will still apply in these instances.

In regards to apps we suggest in multiple places on our site that you purchase the free app then get a paid app. We do not refund paid app purchases.

Lost/Damaged Orders

Transit Cover/Shipping insurance is available as an add-on at $2.50 per $100 value (items below $100 in value are still insureable for $2.50). Should you wish to add insurance, please let us know prior to purchasing via Live Chat or E-mail. OBD2 Australia will not refund nor replace uninsured orders lost or damaged in transit. 

COVID-19 SHIPPING NOTICE: COVID-19 is causing delays. A possible delay of 1 – 3 business days may be expected on all types of shipping methods. We do not refund Express/Overnight postage costs that have been affected by delays.


OBD2 Australia will provide customer support for all products OBD2 Australia sells.  Support may be limited to hardware only on some products. Our support channels are, for now, only via Live Chat or E-mail. By checking out and completing your purchase, a buyer agrees that support is limited only to these channels.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of OBD2 Australia ; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to OBD2 Australia . Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of OBD2 Australia ‘s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.