Instructions for using your FORSCAN OBD2 usb cable from OBD2 Australia.
Thank you for purchasing your FORSCAN USB cable from us and we are sure you will be amazed at what you can now access on your Fords & Mazdas.
Step 1: Do not plug in the cable. Download the Driver for your cable first: HERE
Step 2: Click on X64 at the end of file name if you have 64bit windows and click on X86 at end of file name if you have 32 bit windows.
Step 3: Plug your cable into your computer.
Step 4: Go to Device Manager in your computer settings and expand the other devices and Ports (COM & LPT).
Please ensure that on Device Manager, these below do not have a Yellow Exclamation Mark beside it.
- FT232R USB UART
- Prolific USB-to-Serial…
- USB Serial Port
- USB2.0-Serial
- Silicon Labs CP210x USB to UART Bridge
You are good to go!
If unable to connect still, send the following below to support@obd2australia.com.au in order for us to diagnose the problem:
1. A screenshot of the FORSCAN Log or the Log file itself.
2. A screenshot of Connection Settings of FORSCAN.
3. A screenshot of your Device Manager, with COM Ports and or Other Devices Expanded.
Note that this device requires the set-up to be executed correctly in order for it to work. Just because the set-up was done incorrectly, causing the device not to work, does not immediately mean it’s faulty.