Common Questions Answered
Frequently asked Questions
Orders before 11am will ship out same day and will get to you between 2-8 days depending on the shipping option you have choosen.
We have tried this but as we want to help customers we end up trying to help them fix their car with a fault code they have bought up with our $40 scan tool. This could take us 20-40mins on the phone and we had some many calls like this we could just not cover it. We sell the tools to help you diagnose and get data from your car we are not online mechanics.
Send us a email or jump on the live chat.
You will get email updated with tracking information for your order. Please check your spam box.
Send us an email or jump on live chat and we will be able to help you out. Sorry no phone number as live chat just allows us to answer more customers and serve you better.
We are Australian Company based in Perth, Western Australia. This is where our stock is stored and where your order will ship from.
If you are not in Australia sure we can ship to you we just may need to get in touch with us as we will need to prepare a shipping quote.
Yes 99% of the time and if not we will let you know.
Still need help?
Get in touch with us
For faster support, have your name, order number and a description of the issue ready when contacting us. Screenshots, photos and video proof can also help us sort out your issue faster.
Live Chat: Click on the chat icon in bottom corner!
Online support is available 8am-5pm Perth time, weekdays. We will do our best to respond to your concerns/queries outside these hours.
Drop us a line or jump on our live chat if you need any help. We are here to help you out with your OBD2 Scan Tool questions and request for some of our epic accessories. No problem if it is TPMS units, scan tools, battery chargers, let us know what you are after and what you need to know and we will help you out!
OBD2 Australia, providing you with the good stuff for your vehicle and latest accessories to put that smile on your face and help you get more from your vehicle.